⚙ Fortress — Premium Plan

Fortress is for businesses where downtime has a real cost — and where the infrastructure is too important to leave on default settings. This isn’t a plug-and-play monitoring tool. It’s a fully managed monitoring service, built around your environment by the NerdNest IT team.

From network devices and custom application health checks to a dedicated Grafana dashboard and quarterly strategy reviews — Fortress gives you visibility and confidence across your entire infrastructure.

What’s Monitored

• Up to 30 assets — websites, servers, VMs, containers, and network devices
• Uptime & downtime — sub-minute checks, tuned to your SLA requirements
• HTTP/HTTPS response monitoring — status codes, response times, content checks
• SSL certificate expiry — proactive alerts on your schedule
• Server resource monitoring — CPU, RAM, disk, I/O tracked and baselined
• Service-level health checks — web, database, mail, and application services
• SNMP network device monitoring — routers, switches, firewalls, and managed infrastructure
• Custom check scripting — API health, application-layer logic, business process checks

Alerting & Notification

• Email, SMS, webhook, Slack, and Microsoft Teams — all channels configured to your workflow
• Escalation paths configured — the right person gets alerted at the right severity level
• Alert noise reduction — we tune thresholds and suppression rules to eliminate false positives
• Plain-English incident summaries — what happened, when, and for how long

Reporting & Visibility

• Dedicated Grafana dashboard — configured to your environment, branded if required
• Monthly performance and incident reports
• Historical trend data — resource usage, uptime, and performance over time

Ongoing Support & Strategy

• Quarterly strategy review call with the NerdNest IT team
• Proactive threshold and configuration tuning as your environment evolves
• Priority alert response SLA
• Direct access to the NerdNest IT team — no support ticket queues